Hi all,

Really need some help! Firstly car boot lock is sticky, sometimes it opens when it feels like it but never when I want it to.

Is this something I need Mercedes to fix?

Secondly, now I cannot get into the car at all, either with fob or with key! We have had extreme cold weather and lots of snow recently, is this a case that the mecanisms have frozen over?? I wouldn't have expected it to!

Is this something Mercedes needs to attend to or is there another solution??

Kind Regards
A frustrated A Class driver

 

Thanks to another thread I sussed out how to open the door with the key blade. On closer inspection it appears that the battery was dead.

If anyone has any idea as to how this is possible when no lights or heaters or anything requiring battery life was left on in the car overnight it would be greatly appreciated - then the same can be prevented next time, or something needs to be addressed by Mercedes themselves.

thanks again