Instrument Cluster - Warrany Extended by MB
Senior Member
Joined: Feb 2004
Posts: 240
From: United States
RE: Instrument Cluster - Warrany Extended by MB
Victor, I have a scanner at work I can scan the letter and email it or post it here tomorrow. The letter is from MB USA and is unlikely for MB worldwide, If you paid in Euros, I assume you are in Europe.
Joined: May 2006
Posts: 354
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RE: Instrument Cluster - Warrany Extended by MB
Junior Member
Joined: Sep 2005
Posts: 5
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RE: Instrument Cluster - Warrany Extended by MB
Members...I got this letter, took my 01 S-500 to the dealership to see if they would provide me the upgrade. The MZB dealer shuttle was driving me back to work (after dropping the car off), the service guy radioed the shuttle driver and said "you can bring Mr. Gilmore back, there is nothing wrong with his iinstrument cluster, so he can pick his car up".
Needless to say, I went back. However, I was under the impression that the "cluster" would include the radio/navigation screen...Occassionally mine will not come on, after i start the car. However, I was told that was NOT a part of the "cluster". So, in typical "car dealer fashion", they found a reason not to provide me any service under the warranty.
Needless to say, I went back. However, I was under the impression that the "cluster" would include the radio/navigation screen...Occassionally mine will not come on, after i start the car. However, I was told that was NOT a part of the "cluster". So, in typical "car dealer fashion", they found a reason not to provide me any service under the warranty.
Joined: Dec 2006
Posts: 3
RE: Instrument Cluster - Warrany Extended by MB
ORIGINAL: II Kings 9:20
Victor, I have a scanner at work I can scan the letter and email it or post it here tomorrow. The letter is from MB USA and is unlikely for MB worldwide, If you paid in Euros, I assume you are in Europe.
Victor, I have a scanner at work I can scan the letter and email it or post it here tomorrow. The letter is from MB USA and is unlikely for MB worldwide, If you paid in Euros, I assume you are in Europe.
Regards,
Victor
Joined: Mar 2006
Posts: 17
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RE: Instrument Cluster - Warrany Extended by MB
I had my cluster replaced and had to take it back two times due to coding errors.
1st, Speedometer was 35 miles per hour off. 2nd, my Rad and Nav screens were off line. If they coded the system wrong, your rad and nav screen will malfunction.
If you are having probs with your cluster after the replacement, take it back to the stealorship where you had the work done, be adamant, and have them recode the system properly.
1st, Speedometer was 35 miles per hour off. 2nd, my Rad and Nav screens were off line. If they coded the system wrong, your rad and nav screen will malfunction.
If you are having probs with your cluster after the replacement, take it back to the stealorship where you had the work done, be adamant, and have them recode the system properly.
Senior Member
Joined: Oct 2004
Posts: 142
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RE: Instrument Cluster - Warrany Extended by MB
called up glenndale mercedes benz dealer /rusnak jaguar (same owner Paul Rusnak) they said no such thing and they are not aware, can you post the letter on this forum so we can get a fare treatment/deal from these dealers?
Joined: Mar 2006
Posts: 17
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RE: Instrument Cluster - Warrany Extended by MB
That's why it's called a Stealorship instead of a Dealorship. Anyone who wants a copy of the Recall Letter, e-mail me at brettg1@verizon.net. I can email or fax you a copy. Let me know!!
Joined: Mar 2006
Posts: 17
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RE: Instrument Cluster - Warrany Extended by MB
I have a copy of the Cluster recall letter and the Cluster extended warranty letter. If you need copies, email me with an email add or fax number and I'll see you get what you need.
Oohrah!!
Oohrah!!
Joined: Jan 2007
Posts: 2
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Instrument Cluster - Warrany Extended by MB
