Had since new and always worked great! Lately the screen started freezing. Original 2004 DVD. No errors reported. Have never placed anything else in it except navigation DVD. Would a DVD update fix the problem or do I need to contact a service appointment.

 

Try popping in a DVD lens cleaner for the 99 cents store. Mines couldn't read and was giving error messages. Over time the dust just builds up in those lens. I had to do this2 seperate times.