I'm wondering about the validity of my service representatives claim that in order for my car to maintain its warrantee, I have to get everything done in the service B package, and I have to get it done by a dealership. Last time I took it was a nightmare, it cost around $800 CND, and included services such as washing my engine and checking that the seatbelts worked. Not to mention that when my computer said it was low on oil, they assured me it was a computer malfunction, until I found out they installed a faulty oil filter, half of the oil in my engine leaked out, and despite this, and the fact that I had to miss work again (their 'complimentary rides' didnt work with my work schedule), I didnt receive a cent back. At this point I simply dont trust them, is there no way a private technician can work on the car, and keep the warrantee valid, so I could actually expect the least bit of customer service??