GLE350 Engine Failure
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GLE350 Engine Failure
I own a 2020 MB GLE350. The check engine light was on.
That is the history. To me, the repair shop messed up. They claim it wasn't. So,
- On 2/21, I took it to the dealership. Due to the P06DA00 code, they recommended oil pump valve and harness change. As the cost was expensive, I was shopping around for a specialist shop.
- On 3/3, I dropped by the repair shop.
- On 3/6, I went to pick the car. Right there, the check engine light was on. It was not a good sign but they cleared the code and I drove away.
- On 3/7, the light was back on. They asked me to come back after the weekend.
- On 3/8, I was driving in freeway and the car broke down. I noticed the engine sound was off since I picked it up. Before the car broke down, a reduced oil level sign came, cruise control was not maintaining, smoke came from the hood when hood pulled over.
- On 3/10, they report that the engine has seized. There is a hole in the block between the 2 and 3 cylinders.
That is the history. To me, the repair shop messed up. They claim it wasn't. So,
- I want a neutral party to assess what caused the breakdown. So far, couple I spoke to think its not possible. Is it that hard to identify if the repair shop contribute to the failure?
- What recourse I have against the repair shop?
- Replacing the engine will cost ~15K. Thats a big amount. Should I go for it or what other options?
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Junior Member
Joined: Mar 2025
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I took it back to the dealer for a neutral opinion. This is what they came back with pictures / video
"I had my technician look at the vehicle this morning and during the inspection we removed the lower oil pan to inspect and obviously found metal in the pan from engine failure. Also, we found the oil pickup tube for the oil pump is missing which is what starved the engine of oil and caused the engine to fail. The top of the oil level senor was also smashed which is what was causing the warning on the dash to display"
Glad they were able to find the smoking gun. I have asked for compensation from the repair shop. Lets see what they say.
Any pointers or experience to make sure they are liable and end up footing the 28K dealer estimate?
"I had my technician look at the vehicle this morning and during the inspection we removed the lower oil pan to inspect and obviously found metal in the pan from engine failure. Also, we found the oil pickup tube for the oil pump is missing which is what starved the engine of oil and caused the engine to fail. The top of the oil level senor was also smashed which is what was causing the warning on the dash to display"
Glad they were able to find the smoking gun. I have asked for compensation from the repair shop. Lets see what they say.
Any pointers or experience to make sure they are liable and end up footing the 28K dealer estimate?
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sandlhenry
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Oct 17, 2010 05:16 PM