Tire problem
#21
02-07-2006, 12:31 PM
RE: Tire problem
A little late, but let me add my, "that sucks" to your experience. Honestly, when I suggested you complain to the tire company, it was because I had a very different response. The manufacturer was Bridgeston and it was a 2 year old car and I was the second owner.
I started by calling Corporate Hq. (I ususally go as high up the chain of command as possible when I complain) This corporate type gave me a replacement work order number and told me the tirer dealer to go to. I might have paid $80 dollars for a 4 pack of upgraded tires.
I thought it was very fair because the tires were near the end of the warranty period or out of warranty.
Oh, well. Better luck next time. Sound like you got a good deal on the Michelins.
I started by calling Corporate Hq. (I ususally go as high up the chain of command as possible when I complain) This corporate type gave me a replacement work order number and told me the tirer dealer to go to. I might have paid $80 dollars for a 4 pack of upgraded tires.
I thought it was very fair because the tires were near the end of the warranty period or out of warranty.
Oh, well. Better luck next time. Sound like you got a good deal on the Michelins.
#22
02-07-2006, 04:24 PM
RE: Tire problem
Ok, lets clarify some things. There is no tire Manu. warranty on any tires sold on new cars whether or not expressed by the dealership. My family own a very large tire chain and the warranty program for tires on new cars was scrapped a couple years ago. Any warranty the dealership may say comes with the tires (as they did with both my cars last year) is false! I believe Mercedes 'wear and tear' one year warranty does cover the replacement of tires to 40,000kms. A bubble in the sidewall of a tire does not consist of wear and tear. Any bubble in the side is caused by hitting either a pothole or curb directly. A bubble does not just form on the side of any good quality tire unless it took a massive blow. Continental is a very good quality tire, so I would question your driving habits (or whomever else may drive your car) before I questioned Mercedes or Continental. It will be quite clear to anyone that has even a mediocre knowledge in tires what happened. Even if Continental did offer a warranty for it's tires, it would be quite clear to them that this isn't a tire defect. If your car has 10,000 miles on it, the tire is worth next to nothing anyways. My guess would be you have about 30% tread wear left, so if there were any credit to be offered, it would be in the amount of 30% off a new tire. I'd advise anyone in a similar circumstance to simply save their breath and embarressment, no tire manufacture or dealer would replace any tire with a bubble in the sidewall.
#23
02-07-2006, 04:34 PM
RE: Tire problem
And FYI on tire qualities. Goodyear RSA's are one of the crappiest tires on the market. Michelin MXV4 is one step up from the RSA at best. Both of these tires are mass produced OE tires for GM, Honda, etc... These are some of the cheapest quality and cheapest produced tires on the market. They are run of the mill tires that in no way compare with a good Continental. My Cadillac came with Eagle RSA's and I immediately took them off and replaced them with Continentals, they aren't even worth my time driving on.
#24
02-07-2006, 06:25 PM
RE: Tire problem
Ok, lets clarify some things. There is no tire Manu. warranty on any tires sold on new cars whether or not expressed by the dealership. My family own a very large tire chain and the warranty program for tires on new cars was scrapped a couple years ago. Any warranty the dealership may say comes with the tires (as they did with both my cars last year) is false!
Well Mr. HH, I guess then that the piece of paper that Continental prints, and posts on its own website is wrong merely because you say so. Looky here: Page two.
Continental Adjustment Policy
My guess would be you have about 30% tread wear left Originally, these tires came with 10/32nds tread depth. Now they have 9/32nds tread depth. Not my words, theirs.
Any bubble in the side is caused by hitting either a pothole or curb directly. Absolutely no other possible cause then?
A bubble does not just form on the side of any good quality tire unless it took a massive blow So then, it is absolutely impossible for a tire company to manufacture tire wiith a defect? The Continental tire recall is a figment of our imaginations.
So tell me, do you know anything about what you are talking about? Hows about you send me a few hundred bucks, and I will send you the three Conti's you are so in love with.
LIMITED WARRANTY AND ADJUSTMENT
POLICY FOR ORIGINAL EQUIPMENT
PASSENGER CAR AND LIGHT TRUCK TIRES
(including Special Spare Tires)
This Limited Warranty and Adjustment Policy (the “Policyâ€) is issued
by Continental Tire North America, Inc. (the “Companyâ€), and is
applicable for Continental brand original equipment tires and is a
promise of replacement under certain specified conditions.This Policy
applies to tires in normal service displaying adjustable conditions (see
Section 4) and does not require the existence of a workmanship or
material related condition in order to qualify for adjustment THIS
POLICY IS NOT A WARRANTY THAT YOUR TIRE WILL NOT FAIL
OR BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.
1. ELIGIBILITY
A.This Policy applies to the owner of Passenger Car, Light Truck
and Special Spare Tires bearing the Continental brand name and
D.O.T. serial number and operated in normal service.
B. Eligible tires must be the original equipment tires used on the
vehicle on which they were originally installed by the vehicle
manufacturer.
C.Tires branded “used†are not eligible under this policy.
2.WHAT IS THE ADJUSTMENT POLICY
AND FOR HOW LONG?
Limited Warranty coverage is for a maximum period of 72 months
from date of purchase*, determined by the new vehicle registration
date or new vehicle sales invoice showing date purchased.
If an eligible Passenger, Light Truck or Special Spare Tire, used in
normal service, becomes unserviceable from a condition other than
those listed under Section 4 during or after the time or treadwear
periods shown below, it will be replaced with a comparable** new
Continental brand tire according to A. and B. below.
A. Free Replacement Policy
Time* Treadwear
Passenger Tire First 12 Months or First 2/32nds
(whichever comes first)
Mounting and balancing included free of
charge. Owner pays all applicable taxes.
Light Truck Tire First 12 Months or First 3/32nds
(whichever comes first)
Mounting and balancing included free of
charge. Owner pays all applicable taxes
excluding F.E.T.
Special Spare Tire No Time Limit First 1/32nd
Mounting and balancing included free of
charge. Owner pays all applicable taxes.
B. Pro Rata Replacement Policy
Passenger/Light Truck Tires
After the “Free Replacement Policy†expires (set forth in section
2A), and the tire is still within 72 months from date of
purchase*, you will pay, on a pro rata basis, for a comparable**
new Continental brand replacement tire. A tire is eligible for an
adjustment on a pro rata basis until the tread is worn down to
the tread wear indicators (2/32nds of an inch of tread
remaining).The tire tread is worn out at this point and this
Policy ends regardless of time period. Owner pays all applicable
taxes (including F.E.T.), mounting and balancing charges.
Special Spare Tires
After the “Free Replacement Policy†expires, no adjustment will
be made.
3.HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multiplying the
percentage of the useable tread worn by the Dealers Selling Price
(excluding all applicable taxes) at the time of the adjustment or the
Continental brand current published Adjustment Base Price,
whichever is lower.The usable tread is the original tread down to
the tread wear indicators (2/32nds of an inch of tread remaining).
The Adjustment Base Price is intended to fairly represent a Dealers
Selling Price for the same or comparable tire..
4.WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
A.The following conditions are not covered:
Road Hazard: cuts, snags, punctures, bruises or impact
breaks and any damage caused by puncture or tire repair.
Ride/Vibration: afterâ€Free Replacement Policy†(set forth in
Section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: load, speed and inflation
practices causing excessive operational temperatures to
exceed the tire capabilities.
Tire Damage (Including Irregular Treadwear) or Failure
Resulting From: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain damage,
brakes or any similar mechanical problem, extreme
temperature exposure, misuse, negligence or abusive driving
such as tire spinning, racing or accident damage.
Tire Failure Resulting From Intentional Alteration: such
as adding a white inlay on a blackwall or sealant materials.
Age Conditions: weather checking/cracking coverage is for a
maximum period of 48 months from the date of purchase.*
B. General Exclusions
Tire(s) submitted for an adjustment in service for longer than 72
months from date of purchase* are not covered by this Policy.
Tire(s) on any vehicle registered and normally operated outside
the United States and Canada are not covered under this Policy.
For tires on vehicles normally operated outside the United States
and Canada, see the nearest Continental dealer or distributor for
local coverage.
Tire(s) transferred from the vehicle on which they were originally
installed are not covered by this Policy.
Company does not offer tread wearout coverage up to a
predetermined mileage under this Policy.
Tire(s) used in racing-related activities or competitive events are
not covered by this Policy
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO,WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO,WARRANTIES OF MERCHANTABILITY
Well Mr. HH, I guess then that the piece of paper that Continental prints, and posts on its own website is wrong merely because you say so. Looky here: Page two.
Continental Adjustment Policy
My guess would be you have about 30% tread wear left Originally, these tires came with 10/32nds tread depth. Now they have 9/32nds tread depth. Not my words, theirs.
Any bubble in the side is caused by hitting either a pothole or curb directly. Absolutely no other possible cause then?
A bubble does not just form on the side of any good quality tire unless it took a massive blow So then, it is absolutely impossible for a tire company to manufacture tire wiith a defect? The Continental tire recall is a figment of our imaginations.
So tell me, do you know anything about what you are talking about? Hows about you send me a few hundred bucks, and I will send you the three Conti's you are so in love with.
LIMITED WARRANTY AND ADJUSTMENT
POLICY FOR ORIGINAL EQUIPMENT
PASSENGER CAR AND LIGHT TRUCK TIRES
(including Special Spare Tires)
This Limited Warranty and Adjustment Policy (the “Policyâ€) is issued
by Continental Tire North America, Inc. (the “Companyâ€), and is
applicable for Continental brand original equipment tires and is a
promise of replacement under certain specified conditions.This Policy
applies to tires in normal service displaying adjustable conditions (see
Section 4) and does not require the existence of a workmanship or
material related condition in order to qualify for adjustment THIS
POLICY IS NOT A WARRANTY THAT YOUR TIRE WILL NOT FAIL
OR BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.
1. ELIGIBILITY
A.This Policy applies to the owner of Passenger Car, Light Truck
and Special Spare Tires bearing the Continental brand name and
D.O.T. serial number and operated in normal service.
B. Eligible tires must be the original equipment tires used on the
vehicle on which they were originally installed by the vehicle
manufacturer.
C.Tires branded “used†are not eligible under this policy.
2.WHAT IS THE ADJUSTMENT POLICY
AND FOR HOW LONG?
Limited Warranty coverage is for a maximum period of 72 months
from date of purchase*, determined by the new vehicle registration
date or new vehicle sales invoice showing date purchased.
If an eligible Passenger, Light Truck or Special Spare Tire, used in
normal service, becomes unserviceable from a condition other than
those listed under Section 4 during or after the time or treadwear
periods shown below, it will be replaced with a comparable** new
Continental brand tire according to A. and B. below.
A. Free Replacement Policy
Time* Treadwear
Passenger Tire First 12 Months or First 2/32nds
(whichever comes first)
Mounting and balancing included free of
charge. Owner pays all applicable taxes.
Light Truck Tire First 12 Months or First 3/32nds
(whichever comes first)
Mounting and balancing included free of
charge. Owner pays all applicable taxes
excluding F.E.T.
Special Spare Tire No Time Limit First 1/32nd
Mounting and balancing included free of
charge. Owner pays all applicable taxes.
B. Pro Rata Replacement Policy
Passenger/Light Truck Tires
After the “Free Replacement Policy†expires (set forth in section
2A), and the tire is still within 72 months from date of
purchase*, you will pay, on a pro rata basis, for a comparable**
new Continental brand replacement tire. A tire is eligible for an
adjustment on a pro rata basis until the tread is worn down to
the tread wear indicators (2/32nds of an inch of tread
remaining).The tire tread is worn out at this point and this
Policy ends regardless of time period. Owner pays all applicable
taxes (including F.E.T.), mounting and balancing charges.
Special Spare Tires
After the “Free Replacement Policy†expires, no adjustment will
be made.
3.HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multiplying the
percentage of the useable tread worn by the Dealers Selling Price
(excluding all applicable taxes) at the time of the adjustment or the
Continental brand current published Adjustment Base Price,
whichever is lower.The usable tread is the original tread down to
the tread wear indicators (2/32nds of an inch of tread remaining).
The Adjustment Base Price is intended to fairly represent a Dealers
Selling Price for the same or comparable tire..
4.WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
A.The following conditions are not covered:
Road Hazard: cuts, snags, punctures, bruises or impact
breaks and any damage caused by puncture or tire repair.
Ride/Vibration: afterâ€Free Replacement Policy†(set forth in
Section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: load, speed and inflation
practices causing excessive operational temperatures to
exceed the tire capabilities.
Tire Damage (Including Irregular Treadwear) or Failure
Resulting From: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain damage,
brakes or any similar mechanical problem, extreme
temperature exposure, misuse, negligence or abusive driving
such as tire spinning, racing or accident damage.
Tire Failure Resulting From Intentional Alteration: such
as adding a white inlay on a blackwall or sealant materials.
Age Conditions: weather checking/cracking coverage is for a
maximum period of 48 months from the date of purchase.*
B. General Exclusions
Tire(s) submitted for an adjustment in service for longer than 72
months from date of purchase* are not covered by this Policy.
Tire(s) on any vehicle registered and normally operated outside
the United States and Canada are not covered under this Policy.
For tires on vehicles normally operated outside the United States
and Canada, see the nearest Continental dealer or distributor for
local coverage.
Tire(s) transferred from the vehicle on which they were originally
installed are not covered by this Policy.
Company does not offer tread wearout coverage up to a
predetermined mileage under this Policy.
Tire(s) used in racing-related activities or competitive events are
not covered by this Policy
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO,WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO,WARRANTIES OF MERCHANTABILITY
#25
02-07-2006, 10:16 PM
RE: Tire problem
Any bubble in the side is caused by hitting either a pothole or curb directly.
#26
02-07-2006, 11:21 PM
RE: Tire problem
I dont know if any of you remember but back when Ford had the mess with the Explorer and Firestone. They also had the same though not as bad problem with Continentals and the Lincoln Navigator. Just some food for thought. Yeah Michelins are my tire of choice
my dad had a set of Michelins on his 1972 Oldsmobile car for 20+ years without any dry-rot. I have a set on my 300sdl been on there since we owned it and there the MXVs and they have been on there at least since 99 cause thats when dad got the car and still no dry-rot. I have had good luck with Goodyear also. Mom has Continentals on her 05 Magnum RT and they don't perform anywhere near as good as the Goodyear Aquatread 3's that were on her 98 Regal GS or the Goodyear RS-A's on her boyfriends '02 Monte Carlo SS.
my dad had a set of Michelins on his 1972 Oldsmobile car for 20+ years without any dry-rot. I have a set on my 300sdl been on there since we owned it and there the MXVs and they have been on there at least since 99 cause thats when dad got the car and still no dry-rot. I have had good luck with Goodyear also. Mom has Continentals on her 05 Magnum RT and they don't perform anywhere near as good as the Goodyear Aquatread 3's that were on her 98 Regal GS or the Goodyear RS-A's on her boyfriends '02 Monte Carlo SS.
#27
02-08-2006, 12:00 AM
RE: Tire problem
I dont know what Haute's problem is. Lug...if you want to see someone stuck'ed up, there you have it.
MXV4s and Eagle RSAs are generally regarded as flawless tires if not better ones, that's why almost all good cars come with them. Accord, Avalon, Cadillac CTS, and Mustang. Haute accused them of run-of-the-mill tires! I guess, Haute has custom hand-made NiemanMarcus-Branded Continental tires on his car. Rebuttal: MXV4s and Eagles are time-tested and well-proven tires.
We all know that our cars come from tested and proven technology from Formula-1 and NASCAR. Tires are one of those technologies. I did not see Continental tires at Daytona and Indianopolis. Did you?
MXV4s and Eagle RSAs are generally regarded as flawless tires if not better ones, that's why almost all good cars come with them. Accord, Avalon, Cadillac CTS, and Mustang. Haute accused them of run-of-the-mill tires! I guess, Haute has custom hand-made NiemanMarcus-Branded Continental tires on his car. Rebuttal: MXV4s and Eagles are time-tested and well-proven tires.
We all know that our cars come from tested and proven technology from Formula-1 and NASCAR. Tires are one of those technologies. I did not see Continental tires at Daytona and Indianopolis. Did you?
#29
02-08-2006, 12:04 AM
RE: Tire problem
Lug...if you want to see someone stuck'ed up, there you have it.