2005 C230 K. 6 disc CD changer in glove box. Message "scanning magazine" and blue circle keeps spinning on screen. Any ideas? Laser lens needs to be cleaned? Or, does the whole unit need to be changed out? Thanks for any help.

 

Wow. I'm really thankful for this message forum. The massive responses and suggestions have really overwhelmed and helped me. Thanks for the support.

 

It may be just a cleaning, but it sounds like the optical pickup is not working. You could contact United Radio Service, they work on those and could probably advise you a little better. Their number is 1-800-448-0944

 

Thank u so much for the phone #. I really appreciate it.