Hi all,

I drive an Audi A-class and have been in an accident where I went into the back of a 4x4. It’s damaged the grill, badge and slightly displaced the bumper and bonnet. I have tried resetting the active bonnet but I’m not sure it has locked back into place properly as the ‘Active Bonnet Malfunction’ light has come on, and the bonnet itself does not close fully.

Has anyone had this sort of experience and did you have to go through insurance or were you able to find a standard garage that can fix these issues? I want to avoid going through insurance as much as possible to avoid getting stung by them when I have to renew.

Any help with this would be appreciated, thanks!

 

Apologies, I meant Mercedes, not Audi.

 

You can of course pay out of pocket for the repairs, that shouldn't be a problem. Generally it's a lot cheaper to go through the insurance since that's what your deductible is for. It's likely going to be a few thousand dollars to repair all that.