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2020 MERCEDES-BENZ AMG GT Recalls

Recall information provided by National Highway Traffic Safety Administration


  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232082

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479029901

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232083

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479029301

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232084

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479028701

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232085

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479027803

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232086

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026702

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232087

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026600

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232088

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026513

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232089

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026100

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232090

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479025603

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232091

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479025009

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232092

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479023512

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232093

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479022704

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232094

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021903

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232095

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021803

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232096

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021108

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232097

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479020809

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232098

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239028410

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232099

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027800

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232100

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027407

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232101

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027004

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232102

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239026409

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232103

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239024719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232104

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239023307

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232105

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239022725

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232106

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239022516

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232107

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239021917

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232108

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232109

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020419

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232110

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020010

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232111

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029819

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232112

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029220

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232113

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029020

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232114

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027718

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232115

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027712

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232116

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027413

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232117

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027218

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232118

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232119

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026619

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232120

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026318

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232121

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229024021

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232122

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229023217

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232123

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229022621

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232124

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229022118

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232125

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229021021

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232126

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139026917

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232127

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139024122

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232128

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139023009

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232129

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A1779024806

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 232130

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A1779021200

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232131

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479029901

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232132

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479029301

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232133

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479028701

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232134

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479027803

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232135

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026702

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232136

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026600

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232137

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026513

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232138

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026100

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232139

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479025603

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232140

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479025009

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232141

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479023512

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232142

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479022704

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232143

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021903

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232144

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021803

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232145

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021108

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232146

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479020809

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232147

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239028410

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232148

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027800

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232149

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027407

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232150

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027004

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232151

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239026409

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232152

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239024719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232153

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239023307

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232154

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239022725

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232155

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239022516

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232156

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239021917

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232157

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232158

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020419

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232159

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020010

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232160

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029819

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232161

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029220

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232162

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029020

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232163

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027718

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232164

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027712

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232165

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027413

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232166

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027218

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232167

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232168

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026619

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232169

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026318

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232170

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229024021

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232171

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229023217

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232172

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229022621

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232173

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229022118

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232174

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229021021

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232175

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139026917

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232176

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139024122

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232177

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139023009

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232178

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A1779024806

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 232179

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004281720000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A1779021200

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195962

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479029901

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195963

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479029301

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195964

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479028701

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195965

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479027803

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195966

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479027703

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195967

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026702

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195968

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026400

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195969

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026100

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195970

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479022704

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195971

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479021903

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195972

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479021803

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195973

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029819

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195974

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195975

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029214

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195976

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229028414

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195977

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027718

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195978

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027413

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195979

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027218

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195980

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195981

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026619

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195982

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026318

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195983

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229025419

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195984

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229023217

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195985

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229022118

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195986

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029508

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195987

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029212

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195988

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029208

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195989

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139028215

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195990

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139028015

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195991

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027820

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195992

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027600

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195993

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027520

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195994

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027110

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195995

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026917

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195996

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026910

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195997

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026810

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195998

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139023705

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 195999

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139023009

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 196000

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139022909

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 196001

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139022406

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 196002

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139020305

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 196003

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A1779024806

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 196004

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A1779021200

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196005

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479029901

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196006

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479029301

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196007

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479028701

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196008

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479027803

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196009

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479027703

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196010

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026702

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196011

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026400

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196012

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026100

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196013

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479022704

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196014

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479021903

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196015

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479021803

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196016

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029819

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196017

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196018

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029214

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196019

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229028414

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196020

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027718

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196021

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027413

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196022

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027218

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196023

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196024

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026619

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196025

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026318

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196026

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229025419

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196027

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229023217

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196028

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229022118

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196029

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029508

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196030

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029212

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196031

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029208

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196032

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139028215

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196033

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139028015

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196034

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027820

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196035

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027600

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196036

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027520

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196037

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027110

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196038

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026917

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196039

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026910

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196040

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026810

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196041

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139023705

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196042

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139023009

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196043

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139022909

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196044

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139022406

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196045

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139020305

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196046

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A1779024806

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 196047

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004281720000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A1779021200

    Do Not Drive: No

    Park Outside: No

  • EXTERIOR LIGHTING: HEADLIGHTS

    Running Sequence Number: 153607

    Campaign Number: 20V775000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2020120016

    Component Name: EXTERIOR LIGHTING: HEADLIGHTS

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 9

    Date Owner Notified: Jan 20, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Dec 11, 2020

    Record Creation Date: Dec 14, 2020

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: 108

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG GT vehicles. The headlights may have been incorrectly aimed too high. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamp, Reflective Devices and Associated Equipment."

    Consequence: Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.

    Remedy: MBUSA will notify owners, and dealers will check the headlight aim, and correct it, if necessary, free of charge. The recall began January 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020120016.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000107529004281720000000217

    Manufacturer-Supplied Component Name: N/A

    Manufacturer-Supplied Component Description: N/A

    Manufacturer-Supplied Component Part Number: N/A

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION

    Running Sequence Number: 149013

    Campaign Number: 20V227000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2020

    MFR Campaingn Number: 2020060010

    Component Name: COMMUNICATION

    Manufacturer: Mercedes-Benz USA, LLC.

    Begin Date of Manufacturing: Jan 28, 2019

    End Date of Manufacturing: Oct 22, 2019

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 149

    Date Owner Notified: Jul 2, 2020

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Apr 21, 2020

    Record Creation Date: Apr 22, 2020

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.

    Consequence: An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.

    Remedy: MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000102653004281720000001419

    Manufacturer-Supplied Component Name: Wiring Harness

    Manufacturer-Supplied Component Description: Wiring Harness of e-call module

    Manufacturer-Supplied Component Part Number: A 190 540 02 02

    Do Not Drive: No

    Park Outside: No

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