Just got a 2004 E500 and everything is perfect with only 77K miles except the cup holder is broken and wont extend out.

I tried pushing the button and pulling up at the same time but there must be a trick to it?

 

Well after 5 weeks and no help here I was able to remove holder and found the original spring was missing. Went and bought cheapy spring and works fine now. Researching this elsewhere showed its a common problem. Surprised no one here knows about.

 

I have the same problem, so can you please tell me how you finally got it out so that you could replace the spring?

Thanks for your help!

Bob S

 

Hello and welcome to the forum Bob! Take a look at the link below to an earlier thread where the repair procedure is discussed.

My 2003-04 W211 Cupholder Repair - Mercedes-Benz Forum

 

Thanks so much! One day and this forum has already proved it's weight in gold! :>)

Thanks again - much appreciated.

 

No problem, glad to help out! Please let us know if you have any questions or if we can assist with any part needs.