I'm in the process of developing a new SaaS product and considering hiring a SaaS design agency to help with the UI/UX. I’ve been doing some research, but I’m curious—what are the key qualities and capabilities you think are essential when selecting a design agency for a SaaS project?

Do you prioritize agencies with experience in your industry, or is it more about their design expertise and process? Also, any recommendations for agencies that specialize in SaaS design? Looking forward to hearing your thoughts and experiences!