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m/b service records

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  #1  
Old 05-13-2007, 07:31 PM
craig green's Avatar
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Join Date: Feb 2007
Posts: 27
Default m/b service records

Does anyone know if I give mercedes my vin # if they can give a complete history of my maintanence record??
 
  #2  
Old 05-13-2007, 09:55 PM
SunGuy62's Avatar
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Default RE: m/b service records

The MB VMI system tracks services performed by any dealer on your Mercedes and can be requested through any dealership.

Bob
 
  #3  
Old 05-14-2007, 09:01 AM
craig green's Avatar
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Join Date: Feb 2007
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Default RE: m/b service records

Thanks Bob,

I will give it a go, I just wanted to make sure they would do it before I asked.
 
  #4  
Old 05-14-2007, 03:29 PM
Join Date: Apr 2007
Posts: 14
Default RE: m/b service records

I had called my local MB dealer and they informed me that if I gave them the VIN number, they could
A. give all therecords on the car performed at any dealership that was warranty covered item in which case the customer did not pay anything
B. give all the service records that was performed at ONLY thier dealership. For example, if an oil change was done at another MB dealership, they would not be able to pull that information.

I hope this helps.

Raza
1991 MB 560 SEL. Keeps or Sale. still deciding!
 
  #5  
Old 05-15-2007, 07:32 PM
craig green's Avatar
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Default RE: m/b service records

Well if that's the case, I live in Tennessee and my car came from New York, I would only be able to get service records for the warranty years back in the 80's. That's no good!![:'(]
 
  #6  
Old 05-17-2007, 06:13 PM
Join Date: Apr 2007
Posts: 14
Default RE: m/b service records

That is quite sad to hear too. I have a 91 MBZ and I was hoping to get some service information. MB should have a higher class of maintaining records. It is even worse to hear this in 2007 that they still can not track service outside a dealership.

Raza
 
  #7  
Old 05-18-2007, 09:14 PM
Join Date: May 2007
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Posts: 1
Default RE: m/b service records

all the info from the VMI from a dealer is all the warrenty work performed on your vehicle

the only way to find out any maintance info is to find out which dealers did warrenty work and contact that dealer to get the records for your vehicle
 
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