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-   -   Mercedes GL reliability better info (https://mercedesforum.com/forum/mercedes-g-gl-class-17/mercedes-gl-reliability-better-info-30595/)

mkaresh 07-07-2008 12:29 PM

Mercedes GL reliability better info
 
Because existing sources of auto reliability information left much to be desired, in late 2005 I started conducting my own reliability research at TrueDelta.com. TrueDelta reports absolute stats like "trips to the shop" that make the differences between cars much clearer. Results are updated four times a year, so any significant changes in a model's reliability become apparent quickly.

We've been providing results for both the 2007 and the 2008, but with asterisks for marginal sample size. A few additional participants would really help.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, panel members receive full access to the results for free.

For the details, and to sign up to help:

Vehicle reliability research

mkaresh 12-03-2008 01:29 PM

RE: Mercedes GL reliability better info
 
It's been three months, so the results for the Mercedes-Benz GL-Class have been updated again.

Repair rates, in terms of successful repair trips per 100 vehicles per year:

2007: 125, worse than average

2008: 99, worse than average

Sample sizes were small for both years, so these results can only serve as rough indicators of the actual repair rates. With additional participants, we could provide more precise results in future updates.

For the full set of results, and to sign up to help:

TrueDelta Vehicle Reliability Survey results

mkaresh 02-13-2009 01:01 PM

We have updated results for the GL-Class. In terms of successful repair trips per 100 cars per year:

2008: 150, worse than average

2007: 134, worse than average

In both cases the sample size is marginal, so on the site these results are asterisked and visible only to members. Their similarity does suggest that these results are accurate. Oddly, we have far more people signed up for the 2007, but more owners responded for the 2008. I'm baffled by the low response rate for the 2007.

A big thanks to everyone who has been helping. We'll have further updates in May, August, and November. With more participants, we could provide more precise information and cover all model years, including the 2009.

We now have a separate results page for each model that includes the results for competitors. The page for the GL-Class:

Mercedes-Benz GL-Class reliability comparisons

mkaresh 05-04-2009 11:13 AM

Another update soon for the 2007 and 2008. More participants remain needed for all model years.

GLK owners also welcome to join--we'd love to be able to provide reliability information on the new compact SUV.

For the details, and to sign up to help:

Vehicle reliability research

mkaresh 06-07-2009 12:16 PM

We have updated results for the GL-Class to include owner experiences through March 2009. In terms of successful repair trips per 100 cars per year:

2008: 166, worse than average, decent sample size

2007: 110, worse than average, small sample size

We don't have enough participants to report separately by powertrain. If we did, it is likely that the diesel would have a higher repair rate, thanks to an intercooler hose that tends to detach. This is one reason for the higher reported repair frequency for the 2008.

Another common problem, for all GLs: the exterior door handles tend to break.

A big thanks to everyone who has been helping. We'll have further updates in August and November. With more participants, we could provide more precise information and cover all model years.

We'd also like to cover the new GLK. Just a matter of finding enough owners who can participate.

Mercedes-Benz GL-Class reliability comparisons

mkaresh 09-06-2009 01:38 PM

We have updated results for the GL-Class to include owner experiences through June 2009. In terms of successful repair trips per 100 cars per year:

2008: 145, worse than average, decent sample size

2007: 111, worse than average, small sample size

We don't have enough participants to report separately by powertrain. If we did, it is likely that the diesel would have a higher repair rate, thanks to an intercooler hose that tends to detach. This is one reason for the higher reported repair frequency for the 2008.

Another common problem, for all GLs: the exterior door handles tend to break, and the air suspension also appears to be a trouble spot.

Thanks, again, to everyone who has been helping. We'll have further updates in November and February. With more participants, we could provide more precise information and cover all model years.

Mercedes-Benz GL-Class reliability comparisons

mkaresh 11-15-2009 12:25 PM

Updated results later this month.

We're going to start providing new stats for the odds of requiring no repairs and the odds of getting a lemon. These require larger sample sizes, so additional participants would be helpful.

For the details, and to sign up:

Car reliability research

mkaresh 12-23-2009 11:17 AM

We have updated results for the GL-Class to include owner experiences through September 30, 2009. In terms of repair trips per 100 cars per year:

2008: 164, worse than average, decent sample size

2007: 81, has improved to about average, small sample size

We still don't have enough participants to report separately by powertrain. If we did, it is likely that the diesel would have a higher repair rate, thanks to an intercooler hose that tends to detach. This is one reason for the higher reported repair frequency for the 2008.

Another common problem, for all GLs: the exterior door handles tend to break, and the air suspension also appears to be a trouble spot.

We'll have further updates in February and May. With more participants, we could provide more precise information and cover all model years.

Mercedes-Benz GL-Class reliability comparisons

mkaresh 01-28-2010 12:28 PM

112 GL-Class owners now signed up. A good start, but more are needed to provide precise results for all model years. Especially need more 2009s and 2010s.

Car reliability research

mkaresh 03-03-2010 11:10 AM

We have updated results for the GL-Class to include owner experiences through December 31, 2009. In terms of repair trips per 100 cars per year:

2008: 149, decent sample size

2007: 99, small sample size

Both are worse than average.

We still don't have enough participants to report separately by powertrain. If we did, it is likely that the diesel would have a higher repair rate, thanks to an intercooler hose that tends to detach. This is one reason for the higher reported repair frequency for the 2008.

Another common problem, for all GLs: the exterior door handles tend to break, and the air suspension also appears to be a trouble spot.

A big thank you, once again, to everyone who has been helping. We'll have further updates in May and August. With more participants, we could provide more precise information and cover all model years.

Mercedes-Benz GL-Class reliability comparisons

mkaresh 04-05-2010 02:10 PM

Just enhanced the related repair history survey so that it can (optionally) be used as a personal car maintenance record.

As always, more participants would be helpful. Updated Car Reliability Survey results in May, with a preview for participants in mid-April.

Car reliability research

gollum 04-06-2010 09:50 AM

Nice website you got going there. Good luck with it.

Newton's Car 05-06-2010 12:22 AM

Gl 450 rims
 
Hi folks, i want to ask your opinion. i want to change my rims into 24",and till now i'm confused which one should i choose.. lexani lss 55 OR lexani lss 8 ? Really appreciate your vote guys ...
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mkaresh 05-10-2010 12:01 PM

Not sure this was the right thread for this question.

mkaresh 06-16-2010 08:47 AM

We have updated results for the GL-Class to include owner experiences through March 31, 2010. In terms of repair trips per 100 cars per year:

2008: 124

2007: 140

Both are worse than average.

A big thank you, once again, to everyone who has been helping. We'll have further updates in August and November. With more participants, we could provide more precise information and cover all model years.

Mercedes-Benz GL-Class reliability comparisons

mkaresh 09-02-2010 11:48 AM

We have updated results for the GL-Class to include owner experiences through June 30, 2010.

Other sources of car reliability information won't cover the more recent months until the summer or even fall of next year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008: 112

2007: 152

Both remain worse than average. More recent Merecedes designs like the current C, E, and GLK have been faring much better.

Thank you, once again, to everyone who has been helping. We'll have further updates in November and February. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help:

Mercedes-Benz GL-Class reliability comparisons

mkaresh 11-20-2010 12:08 PM

Starting this month we have a new question to measure, as objectively as possible, the severity of a problem. Many people have been asking for reliability stats that weight problems by how severe they are, and once we have enough responses with the revised survey we'll start providing this.

Also this month: updated reliability stats.

As always, the more owners participate, the better the information we can provide to everyone.

Car reliability research

mkaresh 01-24-2011 12:39 PM

We have updated results for the GL-Class to include owner experiences through September 30, 2010. Other sources of car reliability information won't cover the months since April until the summer or even fall of next year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008: 80, about average, and a substantial improvement from earlier; sample size right at the minimum

2007: 163, worse than average

Thank you, once again, to everyone who has been helping. We'll have further updates in February and May. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 04-10-2011 11:37 AM

We have updated results for the GL-Class to include owner experiences through December 31, 2010. Other sources of car reliability information won't cover the months since last April until the summer or even fall of this year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008: 86, about average

2007: 151, worse than average

Thank you, once again, to everyone who has been helping. We'll have further updates in May and August. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 07-21-2011 11:54 AM

We have updated our reliability stats for the GL-Class to include owner experiences through March 31, 2011.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008: 89, about average

2007: 128, worse than average

We'll have further updates in August and November. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help improve this information:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 10-24-2011 10:52 AM

We have updated results for the GL-Class to include owner experiences through June 30, 2011.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008: 134, worse than average

2007: 125, worse than average

We'll have further updates in November and February. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help improve this information:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 02-26-2012 12:20 PM

We have updated our reliability stats for the GL-Class (on our redesigned site) to include owner experiences through September 30, 2011.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008: 173, worse than average

2007: 112, worse than average

Thank you, once again, everyone who has been helping. We'll have further updates later this month and in May. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help improve this information:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 01-09-2013 10:35 AM

We have updated our reliability stats for the GL-Class to include owner experiences through September 30, 2012.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008: 118, worse than average

2007: 131, worse than average

We'll have further updates in February and May. We'd love to provide more precise stats and cover more model years--just a matter of getting more owners involved.

To see how competitors compare, and to sign up to help:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 05-16-2013 10:20 AM

We have updated our reliability stats for the GL-Class to include owner experiences through December 31, 2012.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008: 143, high

2007: 99, high

Small sample sizes in both cases, which could explain the difference between the stats. Also the 2008s are still under warranty.

Thank you, once again, everyone who has been helping. We'll have further updates later this month and in August. The more owners participate, the more comprehensive and precise these will be.

To see how competitors compare, and to sign up to help improve this information:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 08-07-2013 11:24 AM

We've updated our reliability stats for the GL-Class to include owner experiences through March 31, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008 GL-Class: 135, high, small sample size
2007 GL-Class: 105, high, small sample size

We'll have further updates in August and in November.

For the details, including the descriptions of reported repairs, and to sign up to help improve this information:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 11-08-2013 11:55 AM

We've updated our reliability stats for the GL-Class to include owner experiences through June 30, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008 GL-Class: 103, high, small sample size
2007 GL-Class: 130, high, small sample size

We'll have further updates later this month and in February.

To view competitors' scores and descriptions of reported repairs, and to sign up to help:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 02-15-2014 10:50 AM

We've updated our reliability stats for the GL-Class to include owner experiences through September 30, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008 GL-Class: 129, high, small sample size
2007 GL-Class: 122, high, small sample size

We'll have further updates later this month and in May. The more owners participate, the more comprehensive and precise these will be.

To see how competitors compare, and to sign up to help improve this information:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 05-05-2014 11:20 AM

We've updated our reliability stats for the GL-Class to include owner experiences through December 31, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008 GL-Class: 147, high, small sample size
2007 GL-Class: 137, high, very small sample size

We'll have further updates in May and in August. The more owners participate, the more comprehensive and precise these will be.

To see the repairs behind these stats, and to sign up to help improve this information:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 08-13-2014 12:32 PM

Our reliability stats for the GL-Class now include owner experiences through March 31, 2014, making them nearly a year ahead of other sources.

Repair frequencies, in terms of repair trips per 100 cars per year:

2008 GL-Class: 110, high, small sample size
2007 GL-Class: 152, high, very small sample size

Thank you, once again, everyone who has been helping. Next update in August.

For a deeper dive, including the stats for other cars and repair descriptions, and to sign up to help improve this information:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 11-11-2014 10:30 AM

We've updated our reliability stats for the GL-Class to include owner experiences through June 30, 2014.

Repair frequencies, in terms of repair trips per 100 cars per year:

2014 GL-Class: 15, low, very small sample size
2008 GL-Class: 78, moderate, small sample size
2007 GL-Class: 169, high, very small sample size

Next updates later this month and in February. The more owners participate, the more comprehensive and precise these will be. I'd love to get rid of the sample size disclaimers and cover more model years :)

For repair descriptions, the stats of other cars, and to sign up to help improve this information:

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 01-28-2015 12:44 PM

We've updated our reliability stats for the GL-Class to include owner experiences through September 30, 2014.

Repair frequencies, in terms of repair trips per 100 cars per year:

2014 GL-Class: 25, low, very small sample size
2008 GL-Class: 93, high, small sample size
2007 GL-Class: 93, high, very small sample size

Additional participants would be very helpful. (I'd love to be able to drop the disclaimers and cover all model years.)

To view the repairs behind these numbers, check the stats for other cars, and sign up to help improve this information (next update in February):

Mercedes-Benz GL-Class reliability ratings and comparisons

mkaresh 04-25-2016 11:48 AM

We've updated our reliability stats for the GL to include owner experiences through the end of 2015, about eight months ahead of other sources. In terms of repair trips per 100 cars per year--lower is better:

2015 GL: 23, low, very small sample size
2014 GL: 39, moderate, small sample size
2008 GL: 89, high, small sample size
2007 GL: 69, moderate, very small sample size

With more participants, we could provide more precise stats and cover all model years.

For the repairs behind these stats, reliability information on other models, and to sign up to help improve this information:

Mercedes-Benz GL reliability ratings and comparisons


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