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-   -   GL320 Suspension Problem - HELP!! (https://mercedesforum.com/forum/mercedes-g-gl-class-17/gl320-suspension-problem-help-41738/)

eastcoastliz Mar 18, 2010 02:12 PM

GL320 Suspension Problem - HELP!!
 
I have a 2008 GL320 CDI. Since I bought the vehicle new, each of the 3 sets of tires I have bought for it have had "cupping" or scalloped tires. I complained about this each time I ordered new tires from the dealership.

The car's handling is very soft-feels like driving a boat- and feels unstable going around corners.

Late last year they replaced two shocks but said the suspension otherwise was fine. I disagreed and took the car to a different dealership. The new dealership said the link rods had completely seized but the scalloping is due to something else.

If the car has been aligned, tires balanced and this is still a chronic problem could it actually by the seized link rods or what else....?

eastcoastliz Mar 19, 2010 07:34 AM

Dealership responds to suspension issues
 
Further info about the 08 GL320 CDI - in reviewing the service history, three shocks were replaced in 09!

The dealership is going to get the Mercedes rep to take the car out for a drive next Tuesday to check out the suspension issues and they will get back to me regarding options. Maybe they will have ideas as to what is causing the scalloping or cupping in tires.

muchsnow Mar 19, 2010 10:00 AM

GL320 Tires
 
We ended up getting rid of our drivability problems by getting rid of the whole Goodyear nightmare (runflats) that the vehicle came with and going with a 18 inch rim and Michelin combo that now rides/wears absolutely great.

>>NOTE>>the tire servicing facility really must have a Road Force tire balancing machine (usually made by Hunter, and there is a difference).

Kind of an extreem, but we were about to start hunting down the lemon laws due to unsat tire "issues".

eastcoastliz Mar 26, 2010 03:35 PM

GL320 CDI Suspension Problem
 
Unfortunately we do not have "lemon" laws here in Canada. We have a conflict resolution process which is run through CAMVAP.ca

Our 2008 GL320 CDI is fast approaching its 80,000km mark when the warranty runs out. Here is some of the service history for this car:
  • 3 shocks replaced
  • 2 computers replaced
  • both batteries replaced
  • link rods seized
  • main console replaced
  • rear windows repaired
  • driver window repaired
  • sensors faulty
  • scalloping on all sets of tires
  • rear hatch lock drained battery- took 3 mos to diagnose and fix while car lost power overnight
  • transmission clunking reported to MB in early 2009 and just diagnosed and fixed, apparently it was a programming problem

Mercedes has said there are no suspension problems now that they have fixed the seized link rods but they still cannot explain why all sets of tires have had to be replaced due to scalloping. The service technician said the shifting in the car felt like it was being hit from behind (clunking) and has now fixed it. Given the issues with the suspension and the transmission I have asked MB to extend the warranty at no charge. Needless to say we have experienced expense and inconvenience due to all the problems and we thought that would be a reasonable resolution. MB has refused.

I am VERY worried about keeping this car beyond warranty, as intended, given its history and I am VERY disappointed in MB for not resolving this to our satisfaction since we own two other MB cars and have been loyal customers.

eastcoastliz Feb 28, 2011 01:36 PM

What would be a fair offerr from MB to replace a 2008 GL320 lemon...
 
Since my last post we have continued to epxerience progblems with the 2008 GL. The main console was replaced, the wiring on the trailer connector had to be re-done, the rear computer was spitting out error codes, and now it won't accelerate and had to be driven in "limp home mode"...oh and the rear trunk hatch is malfuntioning again.

We asked that MB replace the vehicle before Christmas. The original purchase price of the vehicle was $85k incl tax. We also purchased an extended warranty for $4k which is transferable. It is a fully loaded SUV. Total was $89k for a vehicle loaded with problems and the cause of missed trips, added expenses, missed work and appointments etc.

I would like hear hear from other MB ownerrs as to what a fair offer from MB would be to replace the vehicle.

muchsnow Mar 5, 2011 12:01 AM

2009 GL320 gone...
 

Originally Posted by eastcoastliz (Post 147404)
I would like hear hear from other MB ownerrs as to what a fair offer from MB would be to replace the vehicle.

The last time ours stranded us (third time at least), and the day after it was flatbedded to the dealership and we were told they did a "software update" and we picked it up....

We took it to a local VW dealer who then proceded to take every liberty they possibly could to sexually assault my wife and myself and we ended up months without a car and never recieved the vehicle we originally ordered....we did get "some" restitution from the dealer for the whole attempted rip-off process (after going to corporate), but with the whole hassle and not getting the vehicle we wanted far exceeded the nuisance of the GL Benz....

Lesson(s) learned.....I NEVER buy another Volkswagen (Touareg) ever again,...ever...

And as comfortable as our 2009 GL320 was.....I wish I could get that engine in something else NOT made by Benz......great diesel....

In retrospect, I think one of the main problems with the vehicle is that it lacks ESDS shielding and ESD dissipation controls and this just wreaks havoc on the electronics installed in the primarily synthetic composition vehicle..my .02

If I were ever get another one, it's going to have some aircraft/ordinance grade grounding done on the chassis........

lightstrike2 Jan 18, 2014 06:34 AM


Originally Posted by eastcoastliz (Post 134288)
Unfortunately we do not have "lemon" laws here in Canada. We have a conflict resolution process which is run through CAMVAP.ca


Our 2008 GL320 CDI is fast approaching its 80,000km mark when the warranty runs out. Here is some of the service history for this car:
  • 3 shocks replaced
  • 2 computers replaced
  • both batteries replaced
  • link rods seized
  • main console replaced
  • rear windows repaired
  • driver window repaired
  • sensors faulty
  • scalloping on all sets of tires
  • rear hatch lock drained battery- took 3 mos to diagnose and fix while car lost power overnight
  • transmission clunking reported to MB in early 2009 and just diagnosed and fixed, apparently it was a programming problem
Mercedes has said there are no suspension problems now that they have fixed the seized link rods but they still cannot explain why all sets of tires have had to be replaced due to scalloping. The service technician said the shifting in the car felt like it was being hit from behind (clunking) and has now fixed it. Given the issues with the suspension and the transmission I have asked MB to extend the warranty at no charge. Needless to say we have experienced expense and inconvenience due to all the problems and we thought that would be a reasonable resolution. MB has refused.

I am VERY worried about keeping this car beyond warranty, as intended, given its history and I am VERY disappointed in MB for not resolving this to our satisfaction since we own two other MB cars and have been loyal customers.


Have you had the 4matic drive system checked for fault codes on the computor, it might be a problem. heard that it is posible to connect the wrong brake line to the wrong wheel, from the factory, the system is tring to slow the wrong wheel. what is it like in snow and ice?


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