Received a Service Campaign letter in the mail the other day about replacing bolts on the steering rack for my 2014 E-350.
Have never received a "Service Campaign" before. Only Recall letters...
Has anyone else in this forum received this letter and/or does anyone know if this is legit or just a way for MB to get your car in for services....?

Would appreciate feedback.

Thanks....

 

that isn't unusual at all, given my experience with MB. if you have doubts, just check online for recalls, or, talk to your dealer about the cost. if it is zero, it's probably legit

 

Many thanks....