I have a 6 year old CLK which I bought from John R Weir in Aberdeen, Scotland. It has been regularly serviced there. I put it in for service and MOT a couple of weeks ago. I was horrified when I was told that the cost would be about £2000. The main item was the car needing a new rear drive shaft at a cost of about £1000. I believe this to be totally unacceptable for a 6 year old Mercedes with 65,000 miles on the clock. Neither John R Weir in Aberdeen or Mercedes are being helpful about this. I expect Mercedes to pay the full cost of the rear drive shaft repair and to pay towards some of the other repairs as well. I believe that there must be either a design fault or a manufacturing fault with the rear shaft for such an early failure to occur. This car has needed an excessive amount of repair work since it was purchased which I assume can be put down to the ongoing Mercedes quality problems.

Has anyone else had problems with such an early failure of a rear drive shaft? Thanks.

 

You might all be interested to know that this is ongoing. Apparently a failure of a rear drive shaft after 60,000 miles is considered acceptable by Mercedes. They have offered £200 as a "goodwill" gesture which means they expect me to fork out the £800, so there's not much goodwill there! John R Weir are making the problems worse with incorrect invoices.

 

Honestly, if £2000 is a problem, it might not be the right car for you.

Blue

 

Did you buy it new? Is it still under warranty?
Blue

 

Blue silver - £2000 is alot to spend on a car thats only done this mileage & is a MB - I cant believ you would post a reply telling someone that their car may not be for them if they are concerned about a £2k bill - you sound like a big fat idiot to me!

 

Johncrompton, NO, £2000 is almost nothing compared to some recent repairs here in the US. A set of tires here costs more than£2000, or approximately $1000US. What happens when the tires need replacing?

Blue

 

Or a new tranny, for example.

Blue

 

Check the US dollar to UK pound conversion Blue, £2000 pounds = £4000 dollars not the other way around.

 

Guys,

Just to clarify the situation. I bought the car new but's it's not under warrenty now. On the serviceafter 6 years I was faced with a bill for £2000 (4000 US dollars) for a service and MOT which is clearly excessive. Of the £2000, £1000 was to replace the rear drive shaft. Mercedes says a failure like that is acceptable, I believe that is totally unacceptable and that Mercedes should pay the full £1000 repair cost. Mercedes are being extremely unhelpful about the whole thing. I believe that the rear drive shaft but have been faulty when it was supplied or not fit for purpose. Thanks for all your interest.

 

ouch, you're right about the currency.
Gulp.
I completely withdraw my arguement.
Blue.