trunk not open with remote or button on door
 

My 02 C320 sedan trunk can't open with remote or switch on door, I can hear the motor spinning but it doesn't pop to open the trunk. Does anyone know where to get a solenoid or actuator for the trunk motor?
Thanks in advance

RE: trunk not open with remote or button on door
 

Hi I have had the same problem with my C230. It can happen if something is trapped in the mechanism, eg plastic bag. Press down firmly on boot lid, if you hear a click the boot should then open with remote button. Worth trying before you shell out money.

RE: trunk not open with remote or button on door
 

thanks for the reply, I am not sure what boot lid you referred to, I was able to open with the smart key and the handle on the trunk. When I hold the trunk release on the remote I can hear the motor spinning but it doesn't make the click sound to pop the trunk open. Thanks

RE: trunk not open with remote or button on door
 

Sorry, boot means trunk in the UK. Press down hard to make sure it is closed fully then try again.