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Old 01-18-2004, 07:36 AM
 
Join Date: Jan 2004
Location: United Kingdom
Posts: 8
Default SRS warning light issue on 1995 E200-124

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<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>I should like to hear from anyone who has suffered from this problem.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" /><o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial><o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>Firstly, note this sequence of events.<o></o></FONT></SPAN></P>
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<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>1.<SPAN style="mso-spacerun: yes"> </SPAN>The SRS warning light appears.<o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial><o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>2.<SPAN style="mso-spacerun: yes"> </SPAN>The specialist servicing company I normally use cannot diagnose the fault.<o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial><o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>3.<SPAN style="mso-spacerun: yes"> </SPAN>MB dealer cannot diagnose the fault.<o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial><o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>4.<SPAN style="mso-spacerun: yes"> </SPAN>Specialist servicing company tries numerous manual checks over a 4-day period, including air bag test, seat belt checks and changing over the control unit.<SPAN style="mso-spacerun: yes"> </SPAN>They are reluctantly forced to admit defeat.<o></o></FONT></SPAN></P>
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<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>By now, I have discovered that my SRS problem is not uncommon.<SPAN style="mso-spacerun: yes"> </SPAN>Similar reports about ABS warning lights have also emerged, but are supposedly easier to remedy.<o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial><o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>I telephoned MB Customer Services Complaints (Europe) to ask how they can allow such a ‘known problem’ to exist and what can be done about it.<SPAN style="mso-spacerun: yes"> </SPAN>Their reply was astounding.<o></o></FONT></SPAN></P>
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<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>Basically, they refused to accept any liability for the fact that the software in the car will not ‘speak’ to the diagnostic program.<SPAN style="mso-spacerun: yes"> </SPAN>I explained to them that this must be a software design flaw.<SPAN style="mso-spacerun: yes"> </SPAN>They flatly denied my claim.<o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial><o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>Regarding the SRS fault, they advised me to take it back to the MB dealer.<SPAN style="mso-spacerun: yes"> </SPAN>I explained that the MB dealer cannot provide me with an estimate of the cost involved and that I am not prepared to write the dealer a blank cheque for a 9-year old car.<SPAN style="mso-spacerun: yes"> </SPAN>MB then offered to <U>consider</U> a ‘goodwill application’ from the dealer.<o></o></FONT></SPAN></P>
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<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>I, therefore, went back to the MB dealer, whose Service Manager I know quite well. (I should explain that I used to have my car serviced by them until their labour rate hit UKP 77.00 per hour + 17.5% Value Added Tax).<o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial><o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial>The Service Manager warned me that MB hasn’t the slightest intention of accepting a goodwill application (i.e. a partial or complete refund of the costs involved) on a 9-year old car.<SPAN style="mso-spacerun: yes"> </SPAN>Regrettably, he still cannot price the work involved, because he has no idea how long it will take to find the fault (neither have MB Technical Services, Europe).<o></o></FONT></SPAN></P>
<P class=Msonormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt"><FONT face=Arial><o></o></FONT></SPAN></P><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">If this matter remains unresolved, I shall be left with a permanently lit SRS light.<SPAN style="mso-spacerun: yes"> </SPAN>Although this won’t affect the drivability of the car, the air bag will remain deactivated and this fact will automatically reduce the residual value of the vehicle.</SPAN></DIV>
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Old 01-18-2004, 07:36 AM
 
 
 
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124, 1995, 200, benz, car, class, e124, e200, light, lights, mercedes, oil, reset, shemas, srs, warning


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