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If you are recieving a troubleshooting page when using this site please try the following fixes.
Internet Explorer Users -
Click START, then CONTROL PANEL (or settings, then control panel), click NETWORK AND INTERNET CONNECTIONS, then INTERNET OPTIONS.
Under the GENERAL tab:
In the Temporary Internet Files Area -
#1. Click the Delete Cookies button
#2. Click the Delete Files (make sure to check the delete OFFLINE CONTENT) button
In the History Area -
#3. Click the CLEAR HISTORY button
Close all internet explorer windows and restart your computer.
If that didn't work -
Go to Internet Options again, go to Privacy, click Advanced, select the Overide Automatic Cookie Handling, check the Always Allow Session Cookies. Click OK, then OK again to get out of Internet Options.
Restart Your Computer.
AOL Users -
Right Click on AOL Icon (not on your desktop, the SMALL icon next to the time on the bottom right)
System Info
Cleared Cache
Utilities, Clear Browser Cache
Re-Built Aol Adapter
Click the EDIT menu from the top of the screen (above the mail box and write mail icons).
Select CLEAR TOOLBAR HISTORY.
Click YES To Erase The History.
Restart Your Computer.
AOL was able to walk a few users through this process @ no charge, so if you are an AOL user you can also call AOL and they should be able to walk you through the process.
Please bear with us as we fix this problem that the recent update caused, and if possible, please report to us the outcome of whether the problem was fixed using the instructions above or if the problems were not fixed.
Contact us at support@MercedesForum.com to report any further problems.
Thanks!!
~Amanda
Internet Explorer Users -
Click START, then CONTROL PANEL (or settings, then control panel), click NETWORK AND INTERNET CONNECTIONS, then INTERNET OPTIONS.
Under the GENERAL tab:
In the Temporary Internet Files Area -
#1. Click the Delete Cookies button
#2. Click the Delete Files (make sure to check the delete OFFLINE CONTENT) button
In the History Area -
#3. Click the CLEAR HISTORY button
Close all internet explorer windows and restart your computer.
If that didn't work -
Go to Internet Options again, go to Privacy, click Advanced, select the Overide Automatic Cookie Handling, check the Always Allow Session Cookies. Click OK, then OK again to get out of Internet Options.
Restart Your Computer.
AOL Users -
Right Click on AOL Icon (not on your desktop, the SMALL icon next to the time on the bottom right)
System Info
Cleared Cache
Utilities, Clear Browser Cache
Re-Built Aol Adapter
Click the EDIT menu from the top of the screen (above the mail box and write mail icons).
Select CLEAR TOOLBAR HISTORY.
Click YES To Erase The History.
Restart Your Computer.
AOL was able to walk a few users through this process @ no charge, so if you are an AOL user you can also call AOL and they should be able to walk you through the process.
Please bear with us as we fix this problem that the recent update caused, and if possible, please report to us the outcome of whether the problem was fixed using the instructions above or if the problems were not fixed.
Contact us at support@MercedesForum.com to report any further problems.
Thanks!!
~Amanda
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